Terms & Conditions

Updated: October 14, 2025

Please read these Terms & Conditions (“Terms”) carefully before using secretfreedommatrix.com (the “Service”) operated by Secret Freedom Matrix LLC (“us,” “we,” or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of them, then you do not have permission to access or use the Service.

1. Purchases

  • Our digital products are delivered via download only.
  • After your purchase is approved, we will process your order. In most cases, processing will complete within one (1) hour, though in some cases it may take up to twenty-four (24) hours.
  • You will receive a confirmation email (to the email address you provided) containing instructions for accessing your downloads.
  • While you may download your products multiple times (within reason), we reserve the right to terminate download access in the event of abuse or circumventing licensing restrictions.

2. Product Delivery / Digital Download

  • Our digital products are delivered via download only.
  • After your purchase is approved, we will process your order. In most cases, processing will complete within one (1) hour, though in some cases it may take up to twenty-four (24) hours.
  • You will receive a confirmation email (to the email address you provided) containing instructions for accessing your downloads.

While you may download your products multiple times (within reason), we reserve the right to terminate download access in the event of abuse or circumventing licensing restrictions.

3. Subscription Products & Memberships

  • “Subscription products,” “memberships,” and “subscription services” refer to items or services requiring ongoing recurring payments.
  • Subscription fees are billed automatically on a recurring basis using your selected payment method.
  • You may cancel your subscription at any time; cancellation stops future charges. (Note: some programs may have special terms; see below.

3.1 Refunds for Subscriptions

  • Subscription products are eligible for a full refund if canceled within seven (7) days of enrollment.
  • After the first 7-day window, no refunds will be offered.
  • Cancellations requested less than 24 business hours before the next billing cycle may still result in being charged for the upcoming period.
  • If you cancel mid-cycle, you typically retain access until the end of the paid period (unless a refund is issued at our discretion).

4. Payment Plans

  • Some products are available via installment or payment plans.
  • If you fail to fulfill the plan terms (e.g., miss payments), the plan may be terminated, and access to the product may be revoked. In such cases, no refunds will be given.

5. Refund Policy for Digital Goods & Courses

Because digital products can often be accessed immediately, refunds are limited as follows:

  • If you haven’t yet downloaded the product, we may approve a full refund upon request.
  • If you have downloaded the product, refunds are evaluated on a case‑by‑case basis at our sole discretion.

Below are specific refund policies by product/course (these should be tailored to your current offerings):

Product / Program

Refund Terms

CREATOR FAST TRACK

Full refund if requested within 14 days of purchase.

VIDEO CREATOR ACADEMY

Full refund if requested within the first 45 days.

VALIDATE

Full refund if requested within 14 days; plus guarantee—if you follow the program and do not find a profitable product, we will work with you or refund.

$100K MASTERMIND (Post‑2025 cohorts)

Full refund if requested within 14 days. After 14 days, no refunds.

STARTUP SOCIETY / Memberships

Full refund within the first 7 days; after that, no refunds; cancellation stops future billing.

UPGRADED VIP / Live Event Packages

All sales are final due to immediate access to content.

Coaching / Consulting Services

No refunds for sessions canceled within 48 hours. If canceled earlier than 48 hours before the first session, full refund. Unused sessions in a package may be refunded proportionally.

Note: Each program may have unique terms; always refer to the product‑specific terms at time of purchase.

6. Coaching / Consulting Policies

6.1 Rescheduling & No-Shows

  • You may request to reschedule a coaching session with advance notice, subject to limits (e.g. 2 reschedules per package).
  • If you fail to show without notice (“no-show”), you may be allowed one reschedule; missing that rescheduled session forfeits it, no further rescheduling allowed.
  • For certain programs (e.g. $100K Mastermind, VALIDATE coaching), calls must be scheduled within specific timeframes (e.g. 12 weeks, 3 months) and cannot be extended. Unused calls expire.

6.2 Expiration, Non-Transferability, etc.

  • Coaching calls are non-transferrable and have no cash value.
  • Expired or unused sessions will not be refunded or credited.
  • Rescheduling does not extend the expiration period.
  • You must schedule and complete calls within the program’s designated timeframe; access cannot be paused or deferred.

7. Availability, Errors & Inaccuracies

  • We strive to keep product and pricing information accurate, but errors or delays may occur.
  • We reserve the right to correct mistakes, update offerings, or change pricing without notice.
  • We may cancel or refuse orders due to such errors.

8. Promotions & Contests

  • Any promotions, contests, or giveaways (“Promotions”) are governed by their own rules, which may supplement or override these Terms.
  • Always review the specific rules for a Promotion before participating.

9. User Accounts

  • When creating an account, you confirm you are at least 18 years old, and that your account information is truthful, complete, and current.
  • You are responsible for safeguarding your account credentials and for all activities that occur under your account.
  • Immediately notify us of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts, refuse service, or delete content at our discretion.

10. Intellectual Property

  • All content, features, and functionality of the Service (including text, graphics, logos, software, etc.) are the property of Secret Freedom Matrix LLC or its licensors, protected by applicable intellectual property laws.
  • You may not use our trademarks, branding, or name without prior written permission.

11. Links to Other Websites

  • Our Service may contain links to external websites or services not operated by us.
  • We are not responsible for their content, policies, or practices.
  • We encourage you to read the terms and privacy policies of any third-party sites you visit.

12. Termination

  • We may terminate or suspend your access to the Service for any violation of these Terms, with or without notice, at our sole discretion.
  • Upon termination, provisions that by their nature should survive (e.g. confidentiality, liability, indemnity) will remain in effect.
  • If you wish to terminate, simply discontinue using the Service.

13. Indemnification

 You agree to indemnify, defend, and hold harmless Secret Freedom Matrix LLC, its affiliates, licensors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising from:

  • Your use of or access to the Service, or
  • Your violation of these Terms.

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any:

  • indirect, incidental, special, consequential, or punitive damages,
  • loss of profits, data, use, goodwill, or other intangible losses,
  • arising from (i) your access or use (or inability to use) the Service; (ii) any third-party content or conduct; (iii) any content obtained from the Service; (iv) unauthorized access or alteration of your transmissions or content,

Whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, even if we knew the possibility of such damage.

Some jurisdictions may not allow certain exclusions; if so, our liability is limited to the maximum extent allowed by law.

15. Disclaimer

Your use of the Service is at your own risk. The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of results.

We do not guarantee:

  • the Service will be uninterrupted, secure, or error-free;
  • defects will be corrected;
  • the Service is free of viruses or harmful components;

the results of using the Service will meet your needs.

15. Disclaimer

These Terms are governed by and construed under the laws of Oregon, USA, without regard to its conflict-of-law provisions.

If any part of these Terms is found invalid or unenforceable, the remaining parts will remain in effect. Failure to enforce any right or provision does not constitute a waiver.

These Terms constitute the entire agreement between you and us regarding your access to the Service, superseding any prior agreements.

17. Changes to Terms

We may modify or replace these Terms at any time, at our discretion. If changes are material, we will provide at least 30 days’ notice before new terms take effect. What is considered “material” is at our discretion.

By continuing to use the Service after any changes become effective, you agree to be bound by the new Terms. If you do not agree, you must stop using the Service.

Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

Secret Freedom Matrix LLC
P.O. Box 13573
Salem, OR 97309
Email: contact@secretfreedommatrix.com

Effective Date: October 14, 2025